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4 Ways to Guarantee Your Customers Know They are Valued
Jul 28, 2020

Never underestimate the business impact of giving people reasons to feel good. Typically, we think of service as purely sales-focused, beginning and ending with the immediate transaction. Widening the view, customer appreciation activities can have a big impact on valuable long-term loyalty, too. Does it need to be costly? No. Does it need to be consistent? Yes. Is it worth it? Absolutely! Of course, appreciation and recognition should be happening “in house,” too. When formal and informal recognition is built into your company culture, it can help you to attract and...